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McGraw Hill Accessibility Statement — European Accessibility Act (EAA)

Last updated: 31 July 2026

Students working in a seminar room watching a presentation, with a decorative red half circle brand element overlay.Students working in a seminar room watching a presentation, with a decorative red half circle brand element overlay.

Our Committment to Accesibility

At McGraw Hill, we're committed to unlocking the potential of all learners. We believe that the best learning materials should be accessible to students of all abilities, and we are building an inclusive culture that considers the needs of every learner from the outset.

As part of this commitment, we continuously enhance our platforms, tools, and content to meet the latest accessibility standards, including Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and EN 301 549. Our internal product teams regularly engage with external experts and solicit user feedback. Our Accessibility Conformance Reports (ACRs), also known as Voluntary Product Accessibility Templates (VPATs), provide detailed insights into the accessibility of our products.

 

Scope of This Statement

This statement covers the McGraw Hill e-commerce website, including the sale of eBooks, and applies to users across EU Member States and other regions we serve.

Female student clutching laptop with a decorative quote brand element.Female student clutching laptop with a decorative quote brand element.

The European Accessibility Act

The European Accessibility Act (EAA) requires certain products and services — including eBooks, e-commerce websites, and mobile applications — to be made accessible to individuals with disabilities. The EAA came into force on 28 June 2025.

McGraw Hill is committed to meeting the requirements of the EAA. We align our products and services with WCAG 2.2 Level AA and EN 301 549, which form the technical basis for EAA compliance.

Adapting your experience to your needs

Whilst we have invested in making this website and many of our products usable ‘as is’, many people are likely to get the most accessible experience by customising their computer or device to suit their individual needs.

If that sounds like it would be useful to you, you might consider visiting : My Computer My Way to read about how these customisations (achieved by using accessibility features already on your computer, smartphone or tablet, or through installing assistive technologies) might suit you.

Female student working on their laptop with a decorative red document brand icon.Female student working on their laptop with a decorative red document brand icon.

Accessibility of This Website

Conformance Status

Our e-commerce website is currently assessed against WCAG 2.2 Level AA and EN 301 549. Based on our most recent independent audit, conducted in July 2025, the site partially supports WCAG 2.2 Level AA.

We are actively working to remediate identified issues. Independent audits are ongoing, and we are committed to improving our conformance status. We will update this statement on a regular basis as remediation progresses and audit outcomes are confirmed.

Our Approach to Testing

We engage independent accessibility experts to audit our site and services, using representative assistive technologies reflective of our users' needs. This includes testing with screen readers, keyboard-only navigation, and other commonly used assistive tools.


eBook Accessibility

New and Future Titles

Any new eBook or digital learning resource delivered by McGraw Hill — including those sold to customers in EU Member States — is produced to meet the requirements of the EAA and best practice standards including WCAG 2.2 AA, EN 301 549, and EPUB Accessibility 1.1.

Accessibility Metadata

To help individuals and institutions make informed purchasing decisions, all eBooks in our catalogue are tagged with accessibility metadata:

  • Within the EPUB file: Accessibility information is embedded in accordance with EPUB Accessibility 1.1
  • In our supply chain feeds: Accessibility metadata is provided in accordance with ONIX accessibility metadata standards, enabling retailers and library systems to surface this information at the point of discovery and purchase

Back Catalogue Titles – Disproportionate Burden

McGraw Hill has a large back catalogue of older titles. We have carried out formal disproportionate burden assessments in accordance with the EAA where the cost of making certain content or features fully accessible would be disproportionate to the benefit provided. We are transparent about this: accessibility metadata tagging ensures that the accessibility status of each title — including back catalogue titles — is clearly indicated at the point of purchase, so that customers can make informed choices.

Documentation of these assessments is retained and available to enforcement authorities upon request.

Adapting Your Experience

Whilst we have invested in making this website and many of our products usable as standard, many users find that customising their device or assistive technology settings enhances their experience further.

We recommend visiting My Computer My Way for guidance on how to use the accessibility features already available on your computer, smartphone, or tablet, or how to install assistive technologies that may suit your needs.

Feedback and Contact

If you encounter any accessibility barriers, please contact us:

When contacting us, it would help us to resolve your query quickly if you could provide the information advised in Contacting Organisations about Inaccessible Websites.

Our Response Commitments

Stage Timeframe
Acknowledgement of receipt Within 2 working days
Response or resolution Within 5 working days, note resolution may take longer, dependent on the type of issue reported

 

All constructive feedback is carefully considered and used to inform our ongoing accessibility improvement work.

 

Enforcement and Education

If you are not satisfied with our response to an accessibility concern, you have the right to contact the relevant national market surveillance authority in your EU Member State. Each EU Member State has designated an authority responsible for enforcing the EAA. You can find the relevant authority for your country through your national government's official channels or via the European Commission's EAA implementation resources.

Review Schedule

This accessibility statement was last updated on 31 July 2026 and will be reviewed annually.


For further questions about this statement or McGraw Hill's accessibility programme, please contact ukaccessibility@mheducation.com