Customer Service Australia

Phone (Toll free in Australia):

1800 646 572 or +61 2 9011 0290

Fax: 

+61 2 9011 0286 

Email:

cservice_sydney@mheducation.com

Hours:

Monday to Friday

8:30am - 5:00pm AEST

New Zealand icon for Customer Service contactNew Zealand icon for Customer Service contact

Customer Service New Zealand

Phone (Free Phone):

+64 0 800 449 312

Fax (Free Phone): 

+64 0 800 449 318

Email:

cservice.auckland@mheducation.com

Hours:

Monday to Friday

8:30am - 5:00pm NZST

Bookseller Resources

Download the latest title information resources for booksellers


New Editions List

A list of current new editions distributed by McGraw-Hill

*Coming Soon* Out of Print Titles

A complete list of McGraw-Hill titles that are out of print and therefore no longer available

Invoice Automation

Register to receive McGraw-Hill Australia and New Zealand business documents via email.

Customer Self Service (CSS)

McGraw-Hill's Customer Self Service portal (CSS) is an online tool which provides our Booksellers:

  • Real-time information and 24/7
  • Information specific to their account (price and discount)
  • Accurate stock information
  • Immediate order processing and acknowledgement
  • Order Enquiry: Review the details of any of your orders, whether dispatched or on back order. Also gives you the option to view and print copies of any of your invoices
  • Catalogue browse and bibliographical information
  • Access: You can request multiple access as you want, i.e. if you have 4 people who do ordering and order enquiries, we can set up 4 accesses.

Return and Damage Policy

To view our complete policy for returns and damaged goods relating to print books, packages, kits and multimedia, please visit the Bookseller Return and Damage Policy page.

Bookseller Terms and Conditions

This policy applies to print books, packages, kits and multimedia. All other products are non-returnable unless otherwise noted, for more information, view our full Bookseller Terms and Conditions.