Interpersonal Skills in Organizations: 2025 Release ISE
1264980442
·
9781264980444
Interpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in organizations today. Exploding with exercises, cases, and group activities, the …
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UNIT ONE: INTRAPERSONAL EFFECTIVENESS:
UNDERSTANDING YOURSELF
1. Journey into Self-Awareness
2. Self-Disclosure and Trust
3. Establishing Goals Consistent with Your Values and Ethics
4. Self-Management
UNIT TWO: INTERPERSONAL EFFECTIVENESS:
UNDERSTANDING AND WORKING WITH OTHERS
5. Understanding and Working with Diverse Others
6. Listening and Nonverbal Communications
7. Communicating Effectively
8. Persuading Individuals and Audiences
UNIT THREE: UNDERSTANDING AND WORKING IN TEAMS
9. Negotiation
10. Building Teams and Work Groups
11. Managing Interpersonal and Organizational Conflict
12. Achieving Business Results through Effective Meetings
13. Facilitating Team Success
14. Making Decisions and Solving Problems Creatively
UNIT FOUR: LEADING INDIVIDUALS AND GROUPS
15. Effective and Ethical Use of Power and Influence
16. Networking and Mentoring
17. Coaching and Providing Feedback for improved
Performance
18. Leading and Empowering Self and Others
19. Project Management
UNDERSTANDING YOURSELF
1. Journey into Self-Awareness
2. Self-Disclosure and Trust
3. Establishing Goals Consistent with Your Values and Ethics
4. Self-Management
UNIT TWO: INTERPERSONAL EFFECTIVENESS:
UNDERSTANDING AND WORKING WITH OTHERS
5. Understanding and Working with Diverse Others
6. Listening and Nonverbal Communications
7. Communicating Effectively
8. Persuading Individuals and Audiences
UNIT THREE: UNDERSTANDING AND WORKING IN TEAMS
9. Negotiation
10. Building Teams and Work Groups
11. Managing Interpersonal and Organizational Conflict
12. Achieving Business Results through Effective Meetings
13. Facilitating Team Success
14. Making Decisions and Solving Problems Creatively
UNIT FOUR: LEADING INDIVIDUALS AND GROUPS
15. Effective and Ethical Use of Power and Influence
16. Networking and Mentoring
17. Coaching and Providing Feedback for improved
Performance
18. Leading and Empowering Self and Others
19. Project Management
Interpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in organizations today. Exploding with exercises, cases, and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections: Understanding Yourself; Understanding and Working with Others; Understanding and Working with Teams and Leading Individuals and Groups. These can be used collectively or modularly depending on the instructors' preferences and students' needs. This book is for anyone who wants to improve his or her ability to interact with others in the workplace.