• Sign In
  • My Cart 0)
main product photo

Supervision: Concepts and Skill-Building ISE

1264357656 · 9781264357659
Supervision: Concepts and Skill-Building helps students learn what it takes to be a successful supervisor in today’s complex work world. The focus of this new edition continues the tradition of presenting useful tools and solutions for meeting pres… Read More
Add to Wish List
A$79.94

After purchasing your eBook, login to the McGraw Hill Bookshelf website and redeem the access code from your order confirmation email.

  • Access your eBook online or offline
  • Easily highlight and take notes
  • Fully searchable content
  • Syncs across platforms

NOTE: eBook purchase does not include Connect homework or adaptive SmartBook assignments

> Learn more about McGraw Hill eBook

Part one: What Is a Supervisor?

Chapter 1 Supervision: Tradition and Contemporary Trends

Chapter 2 The Supervisor as Leader

Part two: Modern Supervision Challenges

Chapter 3 Groups, Teams, and Powerful Meetings

Chapter 4 Corporate Social Responsibility, Ethics, and Sustainability

Chapter 5 Managing Diversity

Part three: Functions of the Supervisor

Chapter 6 Reaching Goals: Plans and Controls

Chapter 7 Organizing and Authority

Chapter 8 Problem Solving, Decision Making, and Creativity

Chapter 9 Ensuring High Quality and Productivity

Part four: Skills of the Supervisor

Chapter 10 Communication: Theory and Modern Media

Chapter 11 Motivating Employees

Chapter 12 Employee Challenges: Counseling and Discipline

Chapter 13 Managing Time and Stress

Chapter 14 Managing Conflict, Change, and Politics

Part five: Supervision and Human Resources

Chapter 15 Selecting Employees

Chapter 16 Providing Orientation and Training

Chapter 17 Appraising Performance

Appendix A Supervision Laws: Health and Safety, LaborRelations, Fair Employment

Appendix B The Supervisor’s Career Path: Finding a CareerThat Fits

Supervision: Concepts and Skill-Building helps students learn what it takes to be a successful supervisor in today’s complex work world. The focus of this new edition continues the tradition of presenting useful tools and solutions for meeting present-day supervision challenges. In addition, the 11th edition furnishes students with an even richer mix of real-life examples that illustrate how modern supervisors handle contemporary problems. Carefully studying proven supervision concepts and their relationship to real-world, practical examples throughout this text will greatly enhance a student’s chances of gaining success and personal rewards as a supervisor.