A Systems Approach to Small Group Interaction

Preface

Chapter 1 What Is Small Group Interaction?

Chapter 2 Communication Processes

Chapter 3 Relevant Background Factors

Chapter 4 Group Circumstances and Structure

Chapter 5 Leadership and Social Influence Processes

Chapter 6 Decision-Making Processes

Chapter 7 Conflict Management

Chapter 8 Consequences

Appendix A Small Group Presentations to an Audience

Appendix B Observing Group Process

Glossary

References

Credits

Index

The only book that integrates all important small group communication topics into a single comprehensive conceptual model, this text pioneered the systems approach for the group communication course. Each chapter begins with a brief preview, followed by a glossary of terms and a real life case study. The text material in each chapter is followed by several experiential exercises for skill development and two original readings.

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