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EBOOK Interpersonal Skills in Organisations

2nd Edition
1743078935 · 9781743078938
Interpersonal Skills in Organisations is a student-focussed text which explores intrapersonal, interpersonal and team skills through Australian, New Zealand and Asian examples.Understanding YourselfWhether preparing to enter a new job or needing to d… Read More
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A$76.94
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Part 1 Intrapersonal effectiveness: understanding yourself

1 Journey into self-awareness

2 Self-disclosure and trust

3 Establishing goals by identifying values and ethics

4 Time and self-management

Part 2 Interpersonal effectiveness: understanding and working with others

5 Understanding and working with diverse others

6 The importance and skill of listening

7 Conveying verbal messages

8 Persuading individuals and audiences

Part 3 Understanding and working in teams

9 Negotiation

10 Building teams and work groups

11 Managing conflict

12 Achieving business results through effective meetings

13 Facilitating team success

14 Making decisions and solving problems creatively

Part 4 Leading individuals and groups

15 Power and politicking

16 Networking and mentoring

17 Coaching and providing feedback for improved performance

18 Leading and empowering self and others

19 Project management

Interpersonal Skills in Organisations is a student-focussed text which explores intrapersonal, interpersonal and team skills through Australian, New Zealand and Asian examples.

Understanding Yourself
Whether preparing to enter a new job or needing to develop team skills, Interpersonal Skills in Organisations offers students exercises and activities that emphasise business/manager situations and work groups, while incorporating theory with practical examples.

Understanding Others
Interpersonal Skills in Organisations takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in today's workplace. This book is filled with a variety of exercises, cases and group activities, which employ and experiential approach suitable to students at all levels.

Understanding Teams
Chapters on Coaching and Providing Feedback for Improved Performance; and Making Decisions and Solving Problems creatively, help students put concepts into a real-world perspective.

Understanding Leading
The important skills of individual and team empowerment are explored in Chapter 18 on leadership and self-leadership. Students are guided through the process of effective delegation, giving an insight into the skills needed to lead a modern busines succbusinessy.