The Coaching at Work Toolkit

Preface

PART ONE Coaching-the new technology for learning and change
Chapter 1 Coaching at work today
Chapter 2 Change in organisations
Chapter 3 The coaching process-guidelines and protocols

PART TWO Coaching tools and techniques
Chapter 4 Assessment issues and profiles
RChapter 5 Personality as a coaching tool
Chapter 6 Taking ownership
Chapter 7 Self-awareness
Chapter 8 Dialoguing
Chapter 9 Working with self-limiting beliefs
Chapter 10 Dealing with emotions
Chapter 11 Overcoming resistance
Chapter 12 Non-verbal communication
Chapter 13 Relaxation, meditation, visualisation and trance states
Chapter 14 Problem-solving techniques
Chapter 15 Role-playing
Chapter 16 Journalling and mind-mapping
Chapter 17 Evaluation

PART THREE Practice management and future trends
Chapter 18 Establishing and marketing a coaching practice
Chapter 19 Future trends and issues in coaching

Glossary

Bibliography

Index

The Coaching at Work Toolkit is the first comprehensive, practical resource for coaches in the use of the theories, tools, techniques and practices that affect learning and change. This book offers coaching tools and psychology-based techniques and is a much-needed guide to understanding the practice of coaching and applying the theories and language associated with it.

The employment of life skills coaching, executive coaching and business coaching is being heralded as the way to create organisations of the future. Anyone interested in achieving their best and staying ahead of the competition should read this book. Through the use of case studies, practical instructions and application guidelines, the authors have provided models, principles and techniques that enable professional coaches to achieve breakthrough results.

For the past ten years the authors, first as practitioners and then as educators, have worked closely with colleagues across the globe to develop coaching techniques that produce positive, measurable, lasting change.

This book builds upon the success of the authors' first general coaching reference The Complete Guide to Coaching at Work. This title focused on the nature of coaching, coaching models and frameworks, and the competencies for successful coaches.

Suzanne Skiffington and Perry Zeus have trained hundreds of coaches around the world. Through their internationally renowned coach training school, 1 to 1 Coaching School they have worked with established and new coaches, professionals and managers/leaders of organisations, consultants, groups and the academic community.