EBOOK Management
2nd Edition
1743764936
·
9781743764930
© 2015 | Published: March 6, 2015
After you purchase your eBook, you will need to download VitalSource Bookshelf, a free app. Then login or create an account and enter the code from your order confirmation email to access your eBook.
- Note: the eBook does not include access to Connect
- Access the eBook anytime, anywhere: online or offline
- Create notes, flashcards and make annotations while you study
- Full searchable content: quickly find the answers you are looking for
Part 1: Understanding Management
1. Foundations of Management
Part 2: Managing Interactions
2. Interaction Management
3. Presentations, Public Speaking and Meetings
4. Manage Personal Work Priorities and Professional Development
5. Manage Effective Workplace Relationships
Part 3: Understanding Teams
6. Ensure Team Effectiveness
7. Manage and Facilitate Non-traditional Teams
8. Develop Teams, Individuals and a Workplace Learning Environment
Part 4: Leading and Managing Operations
9. Effective Leadership
10. Recruitment, Selection, Induction and Termination
11. Assign Duties and Appraise Performance
12. Manage and Implement Operational Plans
13. Manage Projects
14. Manage and Monitor Quality Customer Service
15. Problem Solving and Decision Making
Part 5: Implementing Good Workplace Practice
16. Manage Performance
17. Manage Diversity in the Workplace
18. Ensure and Monitor a Safe Workplace
19. Managing Risk
Part 6: Managing for Sustainability
20. Sustainable Development
21. Responding to Change
22. Managing Quality and Continuous Improvement
23. Sustainable Strategies
1. Foundations of Management
Part 2: Managing Interactions
2. Interaction Management
3. Presentations, Public Speaking and Meetings
4. Manage Personal Work Priorities and Professional Development
5. Manage Effective Workplace Relationships
Part 3: Understanding Teams
6. Ensure Team Effectiveness
7. Manage and Facilitate Non-traditional Teams
8. Develop Teams, Individuals and a Workplace Learning Environment
Part 4: Leading and Managing Operations
9. Effective Leadership
10. Recruitment, Selection, Induction and Termination
11. Assign Duties and Appraise Performance
12. Manage and Implement Operational Plans
13. Manage Projects
14. Manage and Monitor Quality Customer Service
15. Problem Solving and Decision Making
Part 5: Implementing Good Workplace Practice
16. Manage Performance
17. Manage Diversity in the Workplace
18. Ensure and Monitor a Safe Workplace
19. Managing Risk
Part 6: Managing for Sustainability
20. Sustainable Development
21. Responding to Change
22. Managing Quality and Continuous Improvement
23. Sustainable Strategies
New Chapters in Connect
BSBLDR501 Develop and use emotional intelligence
BSBLDR502 Lead and manage effective workplace relations