Essential Skills for Business
1st Edition
1760427225
·
9781760427221
© 2023 | Published: May 1, 2023
This new title from McGraw Hill is a course in a book for TAFES and RTOs delivering the Certificate III in Business (BSB 30120). It offers a complete solution, with a textbook or ebook option, complimentary Instructor Resources and a separate Assessm…
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- Part 1 The business core
- Engage in workplace communication (BSBXCM301 Engage in workplace communication - Core)
- Use inclusive work practices (BSBTWK301 Use inclusive work practices - Core)
- Support personal wellbeing in a workplace (BSBPEF201 Support personal wellbeing in the workplace - Core)
- Apply critical thinking skills in a team environment (BSBCRT311 Apply critical thinking skills in a team environment - Core)
- Assist with maintaining workplace safety (BSBWHS311 Assist with maintaining workplace safety - Core)
- Participate in Sustainable Work Practices (BSBSUS211 Participate in sustainable work practices - Core)
- Maintain business resources (BSBOPS301 Maintain business resources - Elective Group E)
- Organise workplace information (BSBINS302 Organise workplace information - Elective Group G)
- Organise schedules (BSBOPS303 Organise schedules - Elective Group E)
- Purchase goods and services (BSBPUR301 Purchase goods and services - Elective Group E)
- Write simple documents (BSBWRT311 Write simple documents - Elective Group A)
- Design and produce Business Documents (BSBTEC301 Design and product business documents - Elective Group A)
- Design and Produce Spreadsheets (BSBTEC302 Design and produce spreadsheets - Elective Group A)
- Create electronic presentations (BSBITU302 Create electronic presentations - Elective Group A)
- Maintain financial records (BSBFIN302 Maintain financial records- Elective Group E)
- Deliver and monitor a service to customers (BSBOPS304 Deliver and monitor a service customers - Elective Group D)
- Advise on products and services (SIRXPDK001 Advise on products and service - Elective Group D)
- Process customer complaints (BSBOPS305 Process customer complaints - Elective Group D)
- Organise personal work priorities (BSBPEF301 Organise personal work priorities - Elective Group B)
- Work in a team (BSBXTW301 Work in a team - Elective Group C)
- Support effective workplace relationships (BSBLDR301 Support effective workplace relationships - Elective Group C)
Part 2 In the office
Part 3 Working with customers and colleagues
This new title from McGraw Hill is a course in a book for TAFES and RTOs delivering the Certificate III in Business (BSB 30120). It offers a complete solution, with a textbook or ebook option, complimentary Instructor Resources and a separate Assessment Package. The text is completely up-to-date for the Training Package and follows a unit by unit approach which is easy to follow. Language used is student-friendly and the design is appealing and full of visuals and diagrams to aid understanding.
Key Features
Key Features
- Chapters mapped to UOC for ease of use
- Comprehensive coverage of 6 core units and 15 of the most popular Electives
- A separate suite of Assessment Tools in word format for you to edit and contextualise to your needs
- Written by leading expert and trainer Lee Perlitz